Returns & Exchanges
At Kuishi, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for unused items in their original packaging. Whether you have changed your mind or received a faulty product, our team is committed to making the resolution process quick and easy.
Initiate Your Request
Log in to our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original box, ensuring all protective inserts are included to prevent damage during transit.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing